Can't install 6.0.4, can't uninstall 6.0.3

Could you please try the following:

From an elevated command prompt (Administrator privileges):

1. Repair the 6.0.3 installation using msiexec /fa typemock603.msi
2. Uninstall using msiexec /x typemock603.msi

Please let me know if this helped.

No change. Please find logs below.

/fa:

=== Logging started: 13/07/2010  09:03:01 ===
Action start 09:03:01: INSTALL.
Action start 09:03:01: FindRelatedProducts.
Action ended 09:03:01: FindRelatedProducts. Return value 0.
Action start 09:03:01: AppSearch.
Action ended 09:03:01: AppSearch. Return value 0.
Action start 09:03:01: LaunchConditions.
Action ended 09:03:01: LaunchConditions. Return value 1.
Action start 09:03:01: ValidateProductID.
Action ended 09:03:01: ValidateProductID. Return value 1.
Action start 09:03:01: StorePreviousInstallDir.
SFXCA: Extracting custom action to temporary directory: C:WindowsInstallerMSI8A3C.tmp-
SFXCA: Binding to CLR version v2.0.50727
Calling custom action InstallCustomActions!InstallCustomActions.Actions.StorePreviousInstallDir
Action ended 09:03:02: StorePreviousInstallDir. Return value 1.
Action start 09:03:02: SetDefault_TARGETDIR.
Action ended 09:03:02: SetDefault_TARGETDIR. Return value 1.
Action start 09:03:02: CostInitialize.
Action ended 09:03:02: CostInitialize. Return value 1.
Action start 09:03:02: FileCost.
Action ended 09:03:02: FileCost. Return value 1.
Action start 09:03:02: CostFinalize.
Action ended 09:03:02: CostFinalize. Return value 1.
Action start 09:03:02: InstallValidate.
Action ended 09:03:03: InstallValidate. Return value 1.
Action start 09:03:03: InstallInitialize.
Action ended 09:03:04: InstallInitialize. Return value 1.
Action start 09:03:04: RemoveExistingProducts.
Action ended 09:03:04: RemoveExistingProducts. Return value 0.
Action start 09:03:04: CheckUserMode.
SFXCA: Extracting custom action to temporary directory: C:WindowsInstallerMSI946B.tmp-
SFXCA: Binding to CLR version v2.0.50727
Calling custom action InstallCustomActions!InstallCustomActions.Actions.CheckPreviousInstall
Action ended 09:03:04: CheckUserMode. Return value 1.
Action start 09:03:04: ProcessComponents.
Action ended 09:03:04: ProcessComponents. Return value 1.
Action start 09:03:04: Unlink.
SFXCA: Extracting custom action to temporary directory: C:WindowsInstallerMSI96AE.tmp-
SFXCA: Binding to CLR version v2.0.50727
Calling custom action InstallCustomActions!InstallCustomActions.Actions.Unlink
Action ended 09:03:05: Unlink. Return value 3.
Action ended 09:03:05: INSTALL. Return value 3.
Property(S): UpgradeCode = {929956B3-0C87-49B2-842C-53776A911025}
Property(S): TARGETDIR = C:Program FilesTypemockIsolator.0
Property(S): CThru = C:Program FilesTypemockIsolator.0CThru
Property(S): MSBuild.Schema = C:Program FilesTypemockIsolator.0MSBuildSchema
Property(S): x86 = C:Program FilesTypemockIsolator.0
Property(S): Web = C:Program FilesTypemockIsolator.0Web
Property(S): win64 = C:Program FilesTypemockIsolator.0d
Property(S): PrivateAssemblies = C:Program FilesTypemockIsolator.0PrivateAssemblies
Property(S): Examples = C:Program FilesTypemockIsolator.0Examples
Property(S): STARTMENUISOLATOR = C:ProgramDataMicrosoftWindowsStart MenuProgramsTypemockIsolator 6.0
Property(S): StartMenuExamples = C:ProgramDataMicrosoftWindowsStart MenuProgramsTypemockIsolator 6.0Examples
Property(S): STARTMENUTYPEMOCK = C:ProgramDataMicrosoftWindowsStart MenuProgramsTypemock
Property(S): SharePoint = C:Program FilesTypemockIsolator.0ExamplesSharePoint
Property(S): TestClasses_2 = C:Program FilesTypemockIsolator.0ExamplesSharePointTestClasses
Property(S): VB = C:Program FilesTypemockIsolator.0ExamplesGeneralExamplesVB
Property(S): My_Project = C:Program FilesTypemockIsolator.0ExamplesGeneralExamplesVBMy Project
Property(S): TestClasses_1 = C:Program FilesTypemockIsolator.0ExamplesGeneralExamplesVBTestClasses
Property(S): CS = C:Program FilesTypemockIsolator.0ExamplesGeneralExamplesCS
Property(S): Properties = C:Program FilesTypemockIsolator.0ExamplesGeneralExamplesCSProperties
Property(S): TestClasses = C:Program FilesTypemockIsolator.0ExamplesGeneralExamplesCSTestClasses
Property(S): AddIns = C:ProgramDataMicrosoftVisualStudio8.0Addins
Property(S): AddIns9 = C:ProgramDataMicrosoftVisualStudio9.0Addins
Property(S): AddIns10 = C:ProgramDataMicrosoftVisualStudio.0Addins
Property(S): FinalBuilder = C:Program FilesTypemockIsolator.0
Property(S): Extensions = C:Program FilesTypemockIsolator.0Extensions
Property(S): Installed = 00:00:00
Property(S): ProgramMenuFolder = C:ProgramDataMicrosoftWindowsStart MenuPrograms
Property(S): GeneralExamples = C:Program FilesTypemockIsolator.0ExamplesGeneralExamples
Property(S): _80 = C:ProgramDataMicrosoftVisualStudio8.0
Property(S): VisualStudio = C:ProgramDataMicrosoftVisualStudio
Property(S): _90 = C:ProgramDataMicrosoftVisualStudio9.0
Property(S): _100 = C:ProgramDataMicrosoftVisualStudio.0
Property(S): Microsoft = C:ProgramDataMicrosoft
Property(S): CommonAppDataFolder = C:ProgramData
Property(S): AdminUser = 1
Property(S): Manufacturer = Typemock Ltd
Property(S): ProductCode = {AD451975-619D-4728-9599-2BCD5FD58932}
Property(S): ProductLanguage = 1033
Property(S): ProductName = Typemock Isolator 6.0.3
Property(S): ProductVersion = 6.0.3.0
Property(S): ALLUSERS = 1
Property(S): ARPHELPLINK = https://www.typemock.com/community/index.php
Property(S): ARPPRODUCTICON = Ico_TypeMock
Property(S): ARPURLINFOABOUT = https://www.typemock.com
Property(S): ARPURLUPDATEINFO = https://www.typemock.com/community/viewforum.php?f=1
Property(S): UPGRADEFROM64 = 1
Property(S): PACKEDCODES = 3B65992978C02B9448C23577A6190152;5826484037BCAF849B0C65727F36A5DB
Property(S): UninstallUrl = https://www.typemock.com/proxy/redirect.php?id=1703
Property(S): UpgradeUrl = https://www.typemock.com/proxy/redirect.php?id=1704
Property(S): DefaultUIFont = TypeMockUI_Font_Normal
Property(S): ErrorDialog = ErrorDlg
Property(S): UserModeMessage = Previous version of Typemock Isolator was installed for User Only. To continue this installation the previous version must be uninstalled via the Add/Remove Programs on the Control Panel
Property(S): VSDVERSIONMSG = Unable to install because a newer version of this product is already installed.
Property(S): TypeMockUI_CustomizeDlg_Next = VerifyReadyDlg
Property(S): TypeMockUI_CustomizeDlg_BackFeatureTree = **shouldnt_happen**
Property(S): TypeMockUI_VerifyReadyDlg_BackComplete = SetupTypeDlg
Property(S): TypeMockUI_WelcomeDlg_Next = LicenseAgreementDlg
Property(S): TypeMockUI_LicenseExpiredDlg_Back = WelcomeDlg
Property(S): TypeMockUI_SetupTypeDlg_NextComplete = VerifyReadyDlg
Property(S): TypeMockUI_CustomizeDlg_BackChange = MaintenanceWelcomeDlg
Property(S): TypeMockUI_CustomizeDlg_BackCustom = SetupTypeDlg
Property(S): TypeMockUI_VerifyReadyDlg_BackCustom = CustomizeDlg
Property(S): TypeMockUI_VerifyReadyDlg_BackRepair = MaintenanceWelcomeDlg
Property(S): TypeMockUI_SetupTypeDlg_NextCustom = CustomizeDlg
Property(S): TypeMockUI_MaintenanceTypeDlg_Change = CustomizeDlg
Property(S): TypeMockUI_VerifyReadyDlg_BackTypical = SetupTypeDlg
Property(S): TypeMockUI_VerifyRemoveDlg_Back = MaintenanceWelcomeDlg
Property(S): TypeMockUI_VerifyReadyDlg_BackChange = CustomizeDlg
Property(S): TypeMockUI_SetupTypeDlg_NextTypical = VerifyReadyDlg
Property(S): TypeMockUI_LicenseAgreementDlg_Back = WelcomeDlg
Property(S): TypeMockUI_SetupTypeDlg_Back = Li

Hi,

I suggest that we'll take it offline.
I'll send you a mail from out support and we'll continue from there.

Ok, I somehow managed to fix it.

The procedure:

1) I removed the following registry key:

HKEY_LOCAL_MACHINESOFTWAREMicrosoftWindowsCurrentVersionUninstall{AD451975-619D-4728-9599-2BCD5FD58932}

2) Deleted c:program files ypemock directory

3) Opened 6.0.3 installer and picked 'Remove' option

4) Installed 6.0.4

Hi,

Glad that you found the solution :)