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Virus Total analysis failed 9.1.6

0 votes
Hello,

After confirming that TypeMock supports .NET 6.0, we were about to install version 9.1.6. Before installing it, we detected that VirusTotal analysis fails for one of the vendor.

Does any solution exist for this fail? Are you aware of this positive?

Regards,

Carlos
asked by carzaza
Report User
 (1.1k points)

3 Answers

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Thank you for bringing the issue with VirusTotal to our attention.We are fully aware of the problem and are actively working to resolve it as quickly as possible.
Rest assured that we are committed to staying updated on this matter and will continue to make every effort to address it promptly.We value your business and apologize for any inconvenience this may have caused. If you have any further questions or concerns, please don't hesitate to contact us.

 

Cheers,
Naor Abudi Support Team 
 typemock-logo.png
 
answered by Naor_Typemock
Report User
 (1.6k points)
0 votes

Hi Carzaza,

We have contacted ViruslTotal about this issue and also tried to contact Zillya (the vendor reporting this issue).

VirusTotal explained that they are not responsible for any alert detected because they are only using external vendors for the virus detection.
Therefore, they advised us to contact the specific vendor/s which reports on a virus.

We tried to get in touch with the specific vendor which is Zillya, but after a lot of attempts to get any answer we discovered that the company is located in Ukraine and perhaps this is the reason they are not answering.

We were able to get them on the phone and they said they will handle this but it seems like a one man show over there.

We will keep you posted on our progress.

Meanwhile, is it possible for your company's IT to whitelist our installer so you could start unit testing?
Best,
Alon Sapozhnikov.
Support Specialist.

answered by Alon_TypeMock
Report User
 (10.6k points)
0 votes

Hi Carzaza,

We were able to get in touch with Zillya company.

They replied back that they handled the issue and now our installer shouldn’t alert on any viruses.

Can you please try to install again?

Cheers,
Alon Sapozhnikov.
Support Specialist.

answered by Alon_TypeMock
Report User
 (10.6k points)
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